Delivery
FREE delivery is available within the mainland UK (excluding postcodes AB, BT, DD, EX, FK, GY, HS, IM, IV, JE, KW, PA, PH, PL, TQ, TR, ZE) on all orders over £150. *For orders under this value a delivery charge of £50 will apply. Please contact us if you require delivery to these postcodes or outside the UK. Please note that some of our items may incur extra delivery charges – this will be shown on the website against each item. Worldwide delivery is available, minimum order £1,500. Please call for a delivery price.
All goods will be delivered to the address given at the time of placing the order. Estimated delivery times vary depending on which goods you purchase. These delivery timescales will be visible on our Site. Whilst our delivery drivers will take every care, we cannot be held accountable for any damages to your property or possessions when the goods are being delivered. You may be asked to sign a disclaimer before the haulier will enter your property. If you are unhappy to do this, then the delivery will only be to the doorstep.
If the goods are damaged in transit, then our liability for that damage is limited to the repair, refund or replacement of that product or for a refund of your purchase price. The delivery drivers are not insured to drive on roads other than public highways and so if your delivery address is not on a public road then your goods can only be delivered to the end of the closest public highway. Delivery is to ground floor level only. Please advise us at the time of booking if you live in a flat above ground floor level.
Our hauliers will call to book a convenient delivery date with you. If you are not present at the agreed delivery time, then the haulier will leave you a card and await your call before re-booking the delivery. This subsequent delivery will be chargeable to you as all haulier deliveries are confirmed before the goods are loaded onto the delivery vehicles. Any delivery dates we give are approximate and we cannot be held liable for any delay in delivery beyond our control, such as delays from our suppliers, couriers, hauliers or bad weather.
When you receive your goods, before you sign for the delivery, you MUST inspect any item(s) thoroughly to check for damage caused by delivery and/or transit. If you discover any damage or fault, you MUST mark the item as "damaged" when signing for your delivery. If you do not inspect each item and you discover any damage due to delivery and/or transit at a later date, you will NOT be eligible for a repair, replacement or refund. You are signing to confirm that you have received the correct goods in acceptable condition. If you have not checked the goods, please mark the item as "unchecked" on the delivery paperwork.
Once the goods have been signed for, they are in your ownership and you are liable for any subsequent loss, damage or destruction. Please ensure you check all parts prior to signing.
Future Orders
These terms apply only to your present order. We reserve the right to amend, add or delete any clause within these terms and conditions at any time, so please do not assume that the same terms will apply to future orders you may place with us. Please note these terms are intended to comply with the distance selling regulations within the UK.